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Terms & Conditions

SHIPPING

FREE SHIPPING FOR ORDERS ABOVE 80€

ATHENS: 3,5€ FIS COURIER (1-2 Working Days)

REST OF GREECE: 3,5€ ACS COURIER (2-3 Working Days)

*Delivery time may vary to the location approachability and may have additional changes.

 

EUROPE: 15€ up to 1 kg UPS Standard Delivery (3-5 Working Days)

EUROPE: 25€ 1kg – 3kg UPS Standard Delivery (3-5 Working Days)

EUROPE: 20€ up to 1kg UPS Express Shipping (1-2 Working Days)

EUROPE: 30€ 1kg – 3kg UPS Express Shipping (1-2 Working Days)

 

USA: 20€ up to 1kg UPS Express Shipping (1-3 Working Days)

USA: 30€ 1kg – 3kg UPS Express Shipping (1-3 Working Days)

 

OTHER COUNTRIES: 30€ up to 1kg UPS Express Shipping (3-5 Working Days)

The above shipping times are approximate from the dispatch date. An automatic confirmation email will be sent to you once you place your order. Each product is unique and takes 8-10 working days to be produced. Our company ΙΩΣΗΦΙΝΑ is not responsible for delays due to weather conditions, strikes and National Days and Holidays. We would like to make sure that your personal information is correct and you (or someone else) will be available to receive and sign the delivery of your order. If you cannot receive it, it will return to us within a week.

RETURNS

We hope that you enjoy your ΙΩΣΗΦΙΝΑ purchases. If you don’t, we offer you the opportunity to return it back within 14 days and inform us, by clicking this link. In order to accept your return it has to be in it’s original packaging, unused, untagged and the receipt sent from our official site.

We do not accept:

  • Returns of earrings, for hygiene reasons
  • Custom made products
  • Special offers and products on sale

REFUND

As soon as your order is back to our company please allow us 3-5 working days to process the return. We will contact you via email and complete the refund or exchange procedure.